Privacy Policy
How we handle and protect your personal information.
Introduction
The Local Electrician ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or contact us for services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our lawful basis for processing your data is legitimate interest (responding to enquiries) and contractual necessity (providing electrical services).
What Data We Collect
When you use our contact form, we collect your name, phone number, and/or email address so we can respond to your enquiry. You may also provide details about the electrical work you require.
Our website may collect standard technical data such as your IP address, browser type, and pages visited through server logs. We do not use tracking cookies or third-party analytics tools.
How We Use Your Data
We use your contact information solely to respond to your enquiry and, if you proceed, to arrange and carry out electrical work at your property.
We will not use your data for marketing purposes unless you have given explicit consent. We will never sell, rent, or share your personal data with third parties for their marketing purposes.
Data Sharing
We may share your data with trusted service providers who help us operate our business, such as our email provider (Resend) for delivering contact form messages. These providers are contractually bound to protect your data.
We may also disclose your data if required by law, regulation, or legal process.
Data Retention
Contact form submissions are retained for up to 12 months to allow us to follow up on enquiries and maintain records of communication. After this period, your data is securely deleted.
If we carry out work for you, we retain records as required by electrical safety regulations and for our own business records, typically for 6 years.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You can also object to processing or request data portability.
To exercise any of these rights, please contact us using the details on our website. We will respond to your request within 30 days.
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
This policy was last updated in February 2026.